Insurance & Coverage Information
We want your mental health care to be easy to access. Below is a clear, up-to-date list of the insurance plans we accept, along with helpful details to verify your coverage.
Accepted insurance plans
Aetna
Included Plans:
- Aetna
- Allied Benefit Systems
- Christian Brothers Services
- Health Scope
- Meritain
- Nippon
- Trustmark
- Trustmark Small Business Benefits
Aetna Plans Not Included:
- Aetna CVS
- Aetna Medicare and Medicaid plans
- Allied Benefit Systems
- AmeriBen
- Boon Chapman
- Emi Health
- First Health
- GEHA – Aetna**
- Health Smart
- Piedmont / S&S Healthcare
- WebTPA
Blue Cross Blue Shield (BCBS)
- Most Anthem BCBS New York plans
- Empire Blue Cross Blue Shield (now part of Anthem BCBS NY)
- Florida Blue
Carelon / National Plans
Included:
- Carelon Behavioral Health, Inc.
- Providence Health Plan
Not Included:
- Emblem
- NYSHIP
- Wellsense
- Unicare / Wellpoint
- Humana
Mental Health Benefits Managed by Carelon:
Some BCBS plans, including Kaiser Permanente and Anthem BCBS state plans, manage mental health benefits through Carelon Behavioral Health, Inc.
Check the back of your insurance card for “Carelon.” If listed, you may be eligible.
For verification: frontdesk@quintessencepsychiatry.com
Cigna
Included:
- Allegiance
- Daniel H. Cook Administrators
- Paragon Benefits
- Professional Benefit Administrators
- Southwest Service Administrators
- S&S Healthcare Strategies
- Tall Tree Administrators
- Trustmark
- Wellfleet Group, LLC
Not Included:
- Flume Health
- Florida Health Administrators
- Gilsbar TPA
- HealthPartners, Inc.
- Magnolia Health
- Priority Health
- UPMC Health Plan
Optum / UnitedHealthcare
Included:
- All Savers (UHC)
- GEHA – United Shared Services (UHSS)
- Health Plans Inc.
- Medica (commercial only)
- Optum*
- Oscar
- Oxford
- Surest (formerly Bind)
- UHC Student Resources
- UMR
- UnitedHealthcare
- UnitedHealth Shared Services (UHSS)
Not Included:
- Arizona Complete Health
- Cenpatico
- Health Plans of Nevada
- Optum Medicare and Medicaid plans
- Select Health
- Sierra Health and Life Health Plans
Ineligible Insurance Plans
We do not accept:
- Medicare or Medicaid plans (if you have Medicare plus secondary insurance, you can submit your receipts to your secondary insurance, and they will reimburse you for part of the invoice)
- State or community plans (Ex: NYSHIP, 1199SEIU)
Important Notes
Updated October 2025 — for the most current list:
https://support.helloalma.com/hc/en-us/articles/1260801954449-Alma-s-Participating-Insurance-Plans
We use HelloAlma and/or Headway to manage insurance claims and eligibility verification. Coverage is not guaranteed until verification is complete before your first visit.
Learn more:
https://support.helloalma.com/hc/en-us/articles/14221965648027-How-Does-Alma-Conduct-Eligibility-Checks